Purchased products are shipped via BRT SpA or, in exceptional cases (smaller islands, remote areas, or other particular logistical situations), via SDA using Poste Italiane’s Crono service.
Our main courier is BRT Spa, which guarantees fast and tracked deliveries within 24/48 working hours (Monday to Friday, excluding Saturdays and holidays).
BRT shipment tracking :
In cases where the delivery address is in disadvantaged areas, smaller islands, or other areas with particular logistical limitations, shipping may be carried out via Poste Italiane SDA Crono, with two available methods:
Poste Italiane shipment tracking :
Delivery times may vary depending on the destination location. You can check them on the couriers’ official websites or by contacting the assistance numbers listed above.
For shipments outside Italy, times and costs will be calculated upon request.
Any customs fees or import charges will be borne by the recipient.
Upon receiving your order, we invite you to:
Any anomalies must be reported immediately to the courier and communicated to us within 7 days of delivery.
Sherwood Store Srls undertakes to ship the products within the indicated times, but is not responsible for any delays, poor service or loss of packages attributable to the courier .
Once the shipment has been entrusted to the carrier, all responsibility for delivery times, shipment management, or any losses falls on the chosen transport service.
We invite customers to monitor the shipment using the tracking number provided and to contact the courier directly in case of problems.
Sherwood Store Srls remains available to provide assistance and support in communicating with the carrier.
